— Delta (@Delta) October 25, 2016
Delta is about to make travel a whole lot easier.
Starting today, Delta customers will now be able to track their luggage on a map via Delta’s new app.
“We’re the first carrier to offer this level of visibility,” said Bill Lentsch, Delta’s Senior Vice President – Airline Operations and Airport Customer Service. “From the moment our customers drop off their bag, we want them to know we’re looking out for it every step of the way and working to take the stress out of flying one innovation at a time.”
The new map enhancement builds on the launch of Radio Frequency Identification (RFID) bag tags and the roll out of RFID tracking technology at 84 airports in the U.S. When a customer wants to see the location of their bag on the map, the display starts by showing a zoomed out map of the U.S. as the bag travels from one airport to the next. The map then automatically zooms to airport view and users can follow their bag along its journey via pins, with the last known location identified by a suitcase icon. Tapping any of the pins or the icon will provide additional text information about the location of the bag.
So, the next time the airport happens to lose your luggage, at least you know where it ended up.
[Via The Verge]