Twitter has decided to discontinue its verification efforts. This comes just days after Jason Kessler, the organizer behind Unite the Right rally in Charlottesville that took the life of counter protester Heather Heyer, was verified.
The action was seen by many as an endorsement of white supremacy. Twitter quickly addressed the matter using it’s new 280 character function.
Verification was meant to authenticate identity & voice but it is interpreted as an endorsement or an indicator of importance. We recognize that we have created this confusion and need to resolve it. We have paused all general verifications while we work and will report back soon
— Twitter Support (@TwitterSupport) November 9, 2017
CEO Jack Dorsey delivered a more effective, and less defensive response regarding the matter.
We should’ve communicated faster on this (yesterday): our agents have been following our verification policy correctly, but we realized some time ago the system is broken and needs to be reconsidered. And we failed by not doing anything about it. Working now to fix faster. https://t.co/wVbfYJntHj
— jack (@jack) November 9, 2017
Thought the tech giant has yet to address how exactly they will be seeking to resolve the matter the first step in resolving the issue (removing Kessler’s verification being that he is a promoter of hatred) has yet to be taken. This comes with the controversy which engulfs the first amendment in regards to what constitutes as “free speech” and what constitutes as “hate speech.”